What's the difference between an agent and an automation?
An automation follows fixed steps. An agent handles a whole job, including the parts that need judgment. It reads what came in, decides what kind of thing it is, and takes the right next step. When it's out of its depth, it hands the job to you.
What jobs can an agent take on?
The ones that eat your week in small pieces.
- Following up with people who went quiet
- Taking in new inquiries and sorting them
- Scheduling and rescheduling
- Pulling together a regular report on what happened
Footed By Reesey has follow-up emails that go out when someone starts a booking and doesn't finish. Nobody has to notice the abandoned booking or write the message. It just happens. The same idea works for intake, scheduling, and reporting. The agent does the routine part, and you step in only when a real decision is needed.
How do I know it won't do something wrong?
Every agent we build has limits written in. It only acts inside the job it was given. Anything unusual is held for a person to review. Smyrna Couples Counseling's referral system works this way. Anything that isn't a real client waits for a human instead of being passed on.
Where does it run?
In the cloud, connected to the tools you already use. Jonah is a cloud engineer, so we build agents that keep running after launch, not demos that work once. Your data stays in your own accounts where possible.
What should I hand off first?
We start with the job that costs you the most time and follows the clearest pattern. That gives you a quick win and shows how the agent behaves on real work. Once you trust it, it can take on more. You'll always know what it's doing and why.
Hand off the job, not just the step.